Terms and Conditions
The offering and sale of property by Antique Helper, Inc. is subject to the following conditions of sale, as modified or supplemented by other written provisions and/or in announcements made by the auctioneer, prior to or at the time of the sale.
BUYER’S PREMIUM FOR ART AND ANTIQUES AUCTIONS: A buyer’s premium of 20% will be added to all lots. Artfact Live winning bids will include an additional 3%.
PAYMENT: Payments are accepted by Cash, Check, Money Order, Visa, MasterCard, Discover, AMEX Bank Wire Transfer and Paypal. The maximum payment by credit card or Paypal is $10,000 for any one auction and any balance over that amount will need to be made by bank wire transfer, Money order or Check. The full purchase price plus all applicable taxes and fees is expected before removal or shipping of any of the items.
ABSENTEE and PHONE BIDDING: We will require all absentee and phone bidders to complete and fax back to us our bidding contract or use the online registration form. We may not be able to execute absentee or phone bids without the bidder’s signature on file and we may require a deposit from new bidders. Also, we may not be able to accept or execute absentee or phone bids submitted after posted deadlines. Visit our Absentee Bidding page for instructions.
By bidding or buying at an auction, whether in person, through a representative, by written bid, online bid, telephone bid or other absentee bid, all bidders and purchasers agree to be bound by the Terms and Conditions of Sale. You are obligated to know what you are bidding on prior to submitting any bids. If you have any questions regarding condition, attribution, dimension, etc… please ask for assistance prior to bidding.
GUARANTEE: Most items in our auction are estate consigned. All items should be considered “as-is”. We make every effort to accurately describe each lot using complete descriptions and detailed photographs. You may email or call us with any questions prior to bidding. Any concerns regarding lots not being as described, must be brought to our attention within 48 hours of your receipt of the item. All sizes, weights and ages of lots are approximate. We encourage you to visit and inspect all lots during preview and/or carefully examine all additional images provided with the online catalog and ask for more information, when needed. It is your responsibility to know what you are bidding on prior to placing any bids. Please note that any lot listed with "attributed" or "style" cannot be guaranteed to be the work of the noted artist or period.
SHIPPING: Unlike most auction companies, we provide seamless shipping services with one convenient invoice and take care of all of the shipping arrangements. We do this to make the auction buying experience more pleasurable and satisfying for our valued customers.
SMALL ITEMS: We do our own packaging and use USPS, DHL, FEDEX, Pakmail and UPS to ship. We encourage customers to email or call us for shipping estimates prior to the day of the auction. After you are the successful bidder we will send you an invoice which will include your shipping charges. For your protection, full insurance is required and will be included in your charges. We strive to provide you with a professional job at a reasonable price. When your item is shipped you will be furnished with online tracking information for your package.
OVERSIZE ITEMS OR SPECIAL PACKAGING: To streamline the process for our customers, we will contact the shippers after the auction, add the shipping charges to your invoice and bill you for the entire balance due. You will then pay Antique Helper and we will arrange for pickup and delivery of your auction items with one of the shippers below.
You can contact one of the shippers below for a pre-auction estimate:
Pakmail: Phone: 317-841-0056 or by email: us300@pakmail.org
The UPS Store: Phone: 317-423-3411 or by email: store1974@theupsstore.com
COINS AND RESTRICTED ITEMS: Some items are considered restricted commodities by Fedex, UPS, and DHL which includes Coins, Currency and Bullion and cannot be insured by these carriers. If the buyer requests one of these carriers then the insurance liability falls upon the buyer. Coins and Currency can be shipped by USPS and can be insured. Antique Helper is only responsible for items while in our possession and we will not be responsible for an item after a carrier or third party shipper picks up the item(s). In the unlikely event of a lost or damaged item, it is the sole responsibility of the buyer to contact the carrier and have the insurance claim filed.
COMPLIANCE WITH TERMS OF SALE: The contract of sale may be considered, “in default”, if payments are not received within 7 days of winning bidder's receipt of invoice. Legal action may be pursued against buyers in default on payment. All monies received as deposit or otherwise, will be retained for damages, when applicable.
ADDITION TO OR WITHDRAWAL FROM SALE: Antique Helper, Inc. reserves the right to withdraw from sale any item listed.
DISPUTES BETWEEN BIDDERS: The decision of the auctioneer shall be final and absolute.
PERSONAL PROPERTY AND RISK: After an item is declared "Sold" it becomes the sole responsibility of the successful bidder. Neither Antique Helper, Inc. nor staff shall be liable by reason of any defect in or condition of the premises on which the sale is held.
AGENT FOR SALE OF PROPERTY: Unless otherwise stated, Antique Helper, Inc. is acting only as an agent for the consignor of property offered for sale, at auction or otherwise. The consignor may either be the seller of the Property or an agent for the seller. Antique Helper, Inc. is acting as agent only and is not responsible for acts of its principals.
LIMITATION OF LIABILITY: Antique Helper, Inc. accepts no liability for any failure of the Internet, whether in respect of end-to-end connectivity or any failure by any email to reach its destination within the expected time or at all. The maximum amount of Antique Helper, Inc. liability to the Buyer for breach of our obligations, for negligence or otherwise (to the fullest extent that it is possible to limit such liability at law), shall be the successful Bid Price of an Item provided that the transaction has completed. If there has been no completion, Antique Helper, Inc. accepts no liability to the buyer, to the fullest extent permissible.
Payment Information
Payments are accepted by Cash, Check, Money Order, Visa, MasterCard, Discover, AMEX Bank Wire Transfer and Paypal. The maximum payment by credit card or Paypal is $10,000 for any one auction and any balance over that amount will need to be made by bank wire transfer, Money order or Check. The full purchase price plus all applicable taxes and fees is expected before removal or shipping of any of the items.
Shipping Information
We do our own packaging and use either USPS, DHL, FEDEX, Pakmail and UPS to ship. We encourage customers to email or call us for shipping estimates prior to the day of the auction. After you are the successful bidder we will send you an invoice which will include your shipping charges. For your protection, full insurance is required and will be included in your charges. We strive to provide you with a professional job at a reasonable price. When your item is shipped you will be furnished with online tracking information for your package.
Condition Statement
Most items in our auction are estate consigned. All items should be considered “as-is”. We make every effort to accurately describe each lot using complete descriptions and detailed photographs. You may email or call us with any questions prior to bidding. Any concerns regarding lots not being as described, must be brought to our attention within 48 hours of your receipt of the item. All sizes, weights and ages of lots are approximate. We encourage you to visit and inspect all lots during preview and/or carefully examine all additional images provided with the online catalog and ask for more information, when needed. It is your responsibility to know what you are bidding on prior to placing any bids. Please note that any lot listed with "attributed" or "style" cannot be guaranteed to be the work of the noted artist or period.