Buying at David Barsby Auctions
Condition Reports
These can usually be provided by our specialists on any lot, up to 24 hours prior to the commencement of the sale. Any questions regarding condition MUST be resolved to the buyer's satisfaction BEFORE leaving a bid. Due to the volume of pre-sale enquiries delays should be anticipated and response times will vary.
Condition reports should be considered opinion only and the purchaser should satisfy themselves as to whether or not in their own judgement, the lot accords with the description or indeed their expectations.
Digital Photographs
On request, we can email digital image of any lot up to 24 hours prior to the sale. We will ONLY respond to email requests for images and not verbal requests. Please email your request to: enquiries@barsbyandlugosi.com.au
We reserve the right to not offer this complimentary service if the lot values are considered too low or if unreasonable demands are made of this service.
Bidding
In person
Before bidding prospective buyers are required to register. You will be asked to provide your name, address and telephone number, and will then be given a bidding number. This numbered bidding system ensures client confidentiality and the information will be used for accounting purposes only. Proof of identity may be required, ie drivers licence, upon registering.
By commission bid
If you cannot attend the Sale, you can leave a bid in your absence. Commission bidding forms are available from reception and should be submitted in person, by telephone or by fax by 7pm on the evening prior to the auction (we will try to place bids on the auctioneer's sale book after this time, but cannot guarantee the execution of bids).
We will always try to buy the lot for as little as possible subject to there being a reserve and/or other bidders. If there are two identical bids, the first one submitted will take precedence.
In some instances depending on the amount and/or quantity of the commission bid(s) and whether or not you are a regular customer, we may ask for credit or debit card details to guarantee your bid(s). We will not process the card unless you fail to pay for the items after 7 days from the date of the Sale. As an absentee bidder, you should check the status of your bid(s) after the auction.
Please contact us the day after the auction to see whether your bid has been successful.
Please note that if you are successful in your bid, the lot(s) must be paid for and collected by 4pm the day following the auction. Unless alternative arrangements have been made with us, storage charges will be levied until payment/collection takes place. The onus is therefore as much on the bidder as the auctioneer to check on the status of their bids and to complete the transaction.
By telephone
Lines are available during larger auctions for those who cannot attend but who want to bid 'live' at the sale. Please contact us as early as possible if you would like to arrange a line, which are reserved on a 'first come, first served' basis. We will telephone you approximately five lots prior to the relevant lot to ensure a good connection (especially mobiles/international). A secondary back-up number and a back-up commission bid (not placed on the Auctioneer's book, but kept with the staff member telephone bidding on your behalf) are both good ways to ensure your bid is not missed (e.g. you are engaged/in an area of poor reception).
By internet
David Barsby Auctions may choose to permit live internet bidding so some auctions. This bidding will be using the "Artfact / Invaluable / AuctionZip Live" platforms. David Barsby Auctions cannot guarantee this system or the internet. David Barsby Auctions take any responsiblilty should we fail to recieve any bid sent usung this or any other internet bidding system.
Buyer's Premium
All lots are subject to a Buyer's Premium of 15% + GST (16.5% inclusive). All lots purchased using "ARTFACT / Invaluable Live" online bidding system attract an additional 3% + GST (19.8% inclusive)
Methods of Payment
We accept the following methods of payment:
Cash, Bank Cheque, Bank transfer, EFTPOS, MASTERCARD, VISA & AMEX.
There is currently a surcharge of 3% for all payments by American Express. There is no surcharge for other credit cards.
Collection of Lots
Goods will not be released until the purchaser's account has been paid in full. Payment can be made during the sale and, where possible, items may be removed - a staff member will always be on hand to assist.
Good must be collected within 24 hours from the end of the auction, where the auction is performed 'On-Site'. If the auction is in our rooms, the goods must be collected within 48hrs from the end of the sale.
Any goods not collected within the stipulated time after the auction will be charged a storage charge of $5.00 per lot per day unless alternative arrangements have been made. This applies to all buyers, whether they bid in person, by commission or by telephone.
Packing and Shipping
Buyers must arrange their own carriers for the removal of large items such as furntiure. We are happy to recommend a number of local carriers. The buyer is responsible for any and all costs.
Small items, those suitable for carriage by Australia Post, can be packed and posted at the buyer's risk. A modest charge will be made for time and materials. Please ask one of our staff for an estimate for post and packing.
Condition Reports
These can usually be provided by our specialists on any lot, up to 24 hours prior to the commencement of the sale. Any questions regarding condition MUST be resolved to the buyer's satisfaction BEFORE leaving a bid. Due to the volume of pre-sale enquiries delays should be anticipated and response times will vary.
Condition reports should be considered opinion only and the purchaser should satisfy themselves as to whether or not in their own judgement, the lot accords with the description or indeed their expectations.
Methods of Payment
We accept the following methods of payment: Cash, Bank Cheque, Bank transfer, EFTPOS, MASTERCARD, VISA & AMEX.
There is currently a surcharge of 3% for all payments by American Express. There is no surcharge for other credit cards.
Packing and Shipping
Buyers must arrange their own carriers for the removal of large items such as furntiure. We are happy to recommend a number of local carriers. The buyer is responsible for any and all costs.
Small items, those suitable for carriage by Australia Post, can be packed and posted at the buyer's risk. A modest charge will be made for time and materials. Please ask one of our staff for an estimate for post and packing.
